unedited and honest customer feedback
"What a wonderful experience! The crew was amazing! Michelle and Matthew were so much fun and really made the experience a blast. We were able to ride in the balloon and then do some chasing. Arrival and drop off were seamless and will definitely fly with this crew again. This group departed away from the fiesta field, so we weren’t in the middle of all the balloons, but there were several balloons in our take off group, so we got the experience of flying among the balloons. Thanks for such a wonderful experience! My only helpful hint is a reminder email a day or two would have been a nice addition."
Vanessa, October 2023
"A hot air balloon ride has been at the top of my list for years. There are many companies in Sedona that offer this service but I am so glad I chose Aerogelic. We were shuttled to a launch site and they promptly prepared the balloon for take off. The pilot was experienced and we soared above Phoenix safely, smoothly and landed without issue. I would fly with this company again if I am ever in the area."
Joy, September 2023
"This was an amazing experience. The view was nice. Our tour guide was very helpful and took Us over the mountains for an amazing view. Only issue was everyone really thought we were going to catch the sunrise, when balloons go out after sunrise. Still early but daylight. It wasn’t a problem, just misleading and that’s on all of the sites! Overall I’d do this again and again with same Company!"
Teresa, September 2023
"We had a wonderful flight."
Sonja, September 2023
"Had a great time building memories with my daughter. Everyone on the crew and at the office were super friendly"
Daniel, September 2023
"My wife enjoyed the heck out of our flight. Our 'Cowboy' pilot was a blast. The crew was awesome and there work ethic and pride in getting in the air before others was great to see. The history learned of the area and hot air Ballooning was cool to learn. The 'paintball landing' was the best. We thank you and look forward to future flights. Mike and Wendy, Bagdad az"
Michael, August 2023
"Shane was our pilot very professional and experienced. Even though we were canceled first time due to high wind we were immediately rescheduled for another day. And I and my two children had a blast in the air. And of course champagne afterwards. Really had a best birthday gift to myself. Thank you Shane and team for putting great ride for us. Shout out from Dallas"
Denise, July 2023
"Very skilled hot air balloon operator. Told us a lot of history. We had 3 birthdays and he made a very memorable trip. Take off smooth landing was perfect. Thank you for this incredible experience. My husband and I highly recommend."
Laura, July 2023
"We really enjoyed ourselves on our sunrise air balloon tour. The guide gave us great insight about the desert and the views were absolutely amazing!"
Wynoka, June 2023
"Best experience ever!!! It was are first time and you definitely made it fun and exciting!!! Can't wait to do it again"
Renita, May 2023
"We had a spectacular flight and our pilot Shane was great and informative about ballooning. Anyone on the fence about going up in a balloon should just go, you won't regret it. Next time Shane you need to wear a cowboy hat and boots"
Mark, May 2023
"We had an amazing flight! So peaceful and very interesting. Loved hearing the stories from our pilot!\r\n\r\nThank you for a wonderful experience! Would definitely recommend!"
Penny, May 2023
"We loved our experience start to finish today! Thank you so much to all the crew for doing an amazing job. Already left a 5 star review on Google."
Brandy, May 2023
"We had a fantastic trip with our pilot Shane and the ground crew of Michelle & Matthew."
Smith, May 2023
"This was a splendid experience touring the city from above. Wonderful views and excellent crew. Staff was superb, timely, and humorous. The event coordination was remarkable as well. The wind blew our flight off course but I couldn’t have asked for a better time. The pilot was gracious in his landing and reassured the crew of a wonderful time. Hats off to people behind this truly great time in the sky."
Wendy, April 2023
"Our pilot and crew were amazing loved them joking, telling stories, and history. It was amazing to go through the little mountains. We believe we had the best pilot setting is back on the ground so generally while we watched other balloons baskets being dragged or through the brush. We will definitely take an other ride some day."
Tracy, April 2023
"Outstanding experience. From the initial sign up with a heather, thru the set up, flight and Champagne toast at end. Shane was an exceptional pilot. He demonstrated his skills through the entire flight; even having us fly subterranean! We especially got to see his skills at the end when winds kept switching as he was landing; very fun to enjoy. Thanks for the great memories!"
Mark, April 2023